Casinosite believes your personal data belongs to you. We never share your information with third parties without your consent. This policy is written in plain language so everyone can understand it.
Your privacy at Casinosite is our top priority. This Privacy Policy explains how Casinosite collects your personal information, how it is used, and how it is kept secure.
By using our platform, you agree to this Privacy Policy. That said, we want your consent to be informed, which is why everything is written in plain language. If any part is unclear, feel free to ask our Help Center – we're happy to help.
Casinosite complies with international data protection laws, including those applicable in Bangladesh. Our data management practices are regularly verified through third-party audits.
Casinosite never sells your personal data. Your information is used only for the purposes stated in this policy.
Casinosite collects two types of information: what you provide directly, and what is generated automatically through your use of the platform.
| Data Type | Example | Mandatory? |
|---|---|---|
| Identity-Related | Name, date of birth, national ID number | Yes |
| Communication-Related | Mobile number, email address | Yes |
| Financial Information | BKash/Nagad number, bank account details | Yes (for payments) |
| Usage-Related | Betting history, login times, preferences | Automatic |
| Device Information | IP address, browser type, operating system | Automatic |
| Location Data | Country, city (approximate) | Automatic |
Casinosite collects information through several methods. Our data comes primarily from three sources:
Casinosite never collects your information from social media or any other unauthorized source.
Casinosite uses your data only for specific, legitimate purposes. Your information is never used without a valid reason:
You can opt out of marketing communications at any time. Simply update your notification preferences in Account Settings, or reach out to our support team.
Casinosite never sells your information. However, in certain limited circumstances, data may be shared with trusted parties:
We have privacy agreements in place with every third party. They are required to comply with casinosite's data protection standards.
Casinosite's website and app use cookies — small text files stored in your browser that help improve your experience.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
Casinosite uses industry-leading technology to keep your data secure. Our security framework operates on multiple layers:
No Casinosite employee will ever ask for your password, OTP, or payment PIN over the phone or via message. Any such request is a sign of fraud.
Casinosite only retains your data for as long as necessary. Any data that is no longer needed is securely deleted.
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Transaction Records | 7 years after the last transaction |
| Betting History | For the duration of active account + 3 years |
| Support Conversations | 2 years after last contact |
| Marketing Preferences | Until you withdraw consent |
| Log Files & Device Information | 12 Months |
Certain information may need to be retained for an extended period due to legal obligations. In such cases, that data will be used solely for those purposes.
As a Casinosite user, you have important rights over your own data. We fully respect each of these rights:
You can find out exactly what data we hold about you, why we hold it, and how it's being used.
If any of your information is incorrect, you can request that it be updated.
You can request that your data be deleted under certain circumstances.
In certain cases, you can request that the processing of your data be restricted.
You have the right to receive your data in a structured, portable format.
You can object to marketing communications or the use of your data for specific purposes.
To exercise any of your rights, email support@casinosite.ws or reach us via live chat. We will respond within 30 business days.
Casinosite strictly prohibits registration and use by anyone under the age of 18. We never knowingly collect information from minors.
If you believe a minor has created an account, please contact us immediately. We will deactivate the account and delete all associated data without delay.
Casinosite reserves the right to update this Privacy Policy as needed. Prior to any significant changes, notice will be sent to your registered email and posted on the platform.
The date of any changes will always be noted at the top of this page. Continued use of the platform after a new policy takes effect will be considered your acceptance of it.
For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:
Once a privacy complaint is submitted, we will provide an initial response within 7 business days and a full resolution within 30 business days.
We are committed to protecting your data at every step
Every transaction and communication on casinosite is protected with 256-bit SSL encryption, keeping your data completely unreadable to hackers.
Enable 2FA on your account. You'll receive an OTP on your mobile every time you log in — so even if someone knows your password, they still can't access your account.
Casinosite never sells your personal information to third parties. Your data is used solely to provide our services.
Retention periods are clearly defined for each type of data. Once the required period has passed, the data is securely deleted.
You have the right to access, correct, delete, or transfer your data at any time. Simply contact our support team to make a request.
Casinosite's security systems are regularly tested by independent third-party experts. Any vulnerabilities identified are addressed promptly.